Privacy Policy

Privacy Policy

Introduction

Welcome to https://therapy-for-young-adults-psychosis.denvermentalhealthcare.com (referred to as “Therapy for Young Adults Psychosis,” “we,” or “our”). We are dedicated to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of data in adherence to various international privacy laws and regulations, including but not limited to:

  • Canada’s Personal Information Protection and Electronic Documents Act (PIPEDA)
  • Quebec Law 25
  • The General Data Protection Regulation (GDPR) of the European Union (EU)
  • Brazil’s General Data Protection Law (LGPD)
  • California’s Consumer Privacy Act (CCPA/CPRA), California, USA
  • Colorado’s Consumer Protection Act (CPA)
  • Utah’s Consumer Sales and Service Act (UCPA)
  • Connecticut’s ConnectiCut Data Privacy Act (CTDPA)
  • Virginia’s Consumer Data Protection Act (VCDPA)
  • South Africa’s Protection of Personal Information Act (POPIA)

Scope

This policy applies to all aspects of our online presence, including but not limited to, our website, mobile applications, online services, and products offered under the Therapy for Young Adults Psychosis brand. It is important to note that this Privacy Policy does not cover third-party platforms, applications, or services accessible through links on our site. These external entities have their own privacy policies, which we encourage you to review.

Processing Activities

This policy describes how your personal data is collected, used, and disclosed when:

  • You use our applications or services as an authorized user.
  • You visit our websites linked to this Privacy Policy.
  • You communicate with us via email, phone, or text messages/SMS.

Personal Data Collection

We collect several types of personal data to enhance your experience and improve our services:

  • Account Information: This includes your username, registration details, and password hashes for secure login.
  • Payment Information: Details related to your payment methods, such as credit card numbers (encrypted), expiration dates, and billing addresses.
  • Financial Information: Data about your financial status or transactions relevant to our services.
  • Purchase Information: Details of products or services you have purchased from us, including order history.
  • Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics (e.g., IP address, device ID).
  • Location Data: Your geographic location data when using our location-based services.
  • Feedback: Any feedback or reviews you provide about our products or services.
  • Social Media Information: Data from social media platforms when you interact with us on these platforms (e.g., names, profiles, and posts).
  • Product Information: Details about the products or services that interest or purchase from us, including preferences and usage patterns.

We collect this data through direct user input, tracking technologies, and third-party sources.

Cookies

We use cookies to enhance your experience on our website:

  • Strictly Necessary Cookies: These are essential for the basic functionality of our site, ensuring a seamless user experience.
  • Preference Cookies: Remembering user preferences to personalize content.
  • Analytics Cookies: Tracking and analyzing user behavior to improve our services and understand trends (e.g., Google Analytics).

Users can manage their cookie choices through our Cookie Manager, allowing them to control non-essential cookies.

Retention and Deletion

We retain personal data for as long as necessary to fulfill the purposes described in this policy or as required by law. Once the retention period expires or upon request, we delete or anonymize your data.

Security Measures

We prioritize the security of your personal data:

  • We implement robust technical and organizational measures to protect against unauthorized access, disclosure, alteration, or destruction of data.
  • Our secure third-party processing partners adhere to strict privacy standards.
  • Encryption is used for sensitive data during transmission and storage.

Children’s Privacy

We do not intentionally collect personal data from children under the age of 18. If you believe we have collected such information, please contact us, and we will take immediate steps to rectify the issue.

Your Rights (Subject to Local Laws)

Depending on your jurisdiction, you may have certain rights regarding your personal data:

  • Access and rectification
  • Erasure or right to be forgotten
  • Data portability
  • Objection/withdrawal of consent
  • Right not to be subject to automated decision-making

To exercise these rights or if you have any data-related queries, please reach out to our privacy team via the contact details provided.

Changes to Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be effective immediately after posting on our website. We encourage users to review this policy periodically for the latest information.

Contact Information

For any questions, feedback, or data privacy-related requests:
Email: contact@therapy-for-young-adults-psychosis.denvermentalhealthcare.com
Address: [Privacy Team Address]